Transform Your Business with Smart Time Management

Effective Date: January 1, 2024

Information We Collect

We collect information you provide directly to us, such as when you create an account, request a demo, or contact us for support. This includes:

• Personal identifiers (name, email address, phone number)
• Professional information (company name, job title, industry)
• Usage data and analytics from our platform
• Communication records and support interactions

How We Use Your Information

We use the information we collect to:

• Provide and maintain our time management services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments and questions
• Analyze usage patterns to improve our services

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy. We may share information in the following circumstances:

• With your explicit consent
• With service providers who assist in our operations
• To comply with legal obligations or protect our rights
• In connection with a business transfer or merger

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure data centers, and regular security assessments.

Your Rights

You have the right to access, update, or delete your personal information. You may also object to certain processing activities or request data portability. Contact us at [email protected] to exercise these rights.

Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected] or at our mailing address listed in the footer.

Effective Date: January 1, 2024

Acceptance of Terms

By accessing and using TimeKeeper Solutions services, you accept and agree to be bound by the terms and provision of this agreement.

Service Description

TimeKeeper Solutions provides cloud-based time tracking and workforce management software designed to help businesses manage employee time, attendance, and payroll processing.

User Responsibilities

Users are responsible for:

• Maintaining the confidentiality of account credentials
• Ensuring accurate and timely data entry
• Complying with applicable employment laws and regulations
• Using the service only for lawful business purposes

Service Availability

While we strive for 99.9% uptime, we cannot guarantee uninterrupted service. Scheduled maintenance will be announced in advance when possible.

Payment Terms

Subscription fees are billed in advance and are non-refundable except as required by law. Prices may change with 30 days notice to existing customers.

Data Ownership and Backup

You retain ownership of all data entered into our system. We provide regular backups and data export capabilities. You are responsible for maintaining your own data backups.

Limitation of Liability

Our liability is limited to the amount paid for services in the 12 months preceding any claim. We are not liable for indirect, incidental, or consequential damages.

Termination

Either party may terminate this agreement with 30 days written notice. Upon termination, you will have 90 days to export your data before it is permanently deleted.

Governing Law

These terms are governed by the laws of Massachusetts, United States, without regard to conflict of law principles.

Last Updated: January 1, 2024

What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit our website. They help us provide you with a better experience by remembering your preferences and improving our services.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable basic functions like page navigation, access to secure areas, and form submissions. The website cannot function properly without these cookies.

Performance Cookies

These cookies collect information about how visitors use our website, such as which pages are visited most often. This information helps us improve how our website works and optimize user experience.

Functional Cookies

These cookies allow the website to remember choices you make and provide enhanced, more personal features. They may be set by us or by third-party providers whose services we use.

Analytics Cookies

We use analytics cookies to understand how visitors interact with our website. This helps us analyze data about web page traffic and improve our website to tailor it to customer needs.

Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We use reputable third parties for analytics, customer support, and marketing services. These third parties have their own privacy policies.

Managing Cookies

You can control and manage cookies in various ways:

• Browser settings: Most browsers allow you to block or delete cookies
• Cookie preference center: Use our cookie settings to manage your preferences
• Opt-out tools: Use industry opt-out tools for advertising cookies

Cookie Consent

When you first visit our website, you will see a cookie banner asking for your consent. You can choose to accept all cookies or customize your preferences. You can change your cookie preferences at any time using our cookie settings.

Contact Information

If you have questions about our use of cookies, please contact us at [email protected].

Effective Date: January 1, 2024

Digital Millennium Copyright Act Policy

TimeKeeper Solutions respects the intellectual property rights of others and expects our users to do the same. We will respond to clear notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act (DMCA).

Copyright Infringement Notification

If you believe that your copyrighted work has been copied and is accessible on our website in a way that constitutes copyright infringement, please provide our DMCA Agent with the following information:

• A physical or electronic signature of the copyright owner or authorized representative
• Identification of the copyrighted work claimed to have been infringed
• Identification of the material claimed to be infringing and information to locate it
• Your contact information including address, telephone, and email
• A statement that you believe in good faith that the use is not authorized
• A statement under penalty of perjury that the information is accurate

DMCA Agent Contact Information

TimeKeeper Solutions DMCA Agent
125 Technology Drive, Suite 300
Boston, MA 02210
Email: [email protected]
Phone: +1 (617) 555-0147

Counter-Notification

If you believe your content was removed by mistake or misidentification, you may file a counter-notification containing:

• Your physical or electronic signature
• Identification of the material that was removed
• A statement under penalty of perjury that the material was removed by mistake
• Your contact information and consent to jurisdiction

Repeat Infringers

We will terminate the accounts of users who are determined to be repeat infringers of intellectual property rights.

No Liability

TimeKeeper Solutions assumes no liability for content posted by users or for the removal of content following a DMCA notice.

Changes to This Policy

We may update this DMCA policy from time to time. Changes will be posted on this page with an updated effective date.

Last Updated: January 1, 2024

General Data Protection Regulation Compliance

TimeKeeper Solutions is committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR) for all users in the European Union.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: When you provide explicit consent for specific processing activities
• Contract: When processing is necessary for the performance of our services
• Legal Obligation: When required by law or regulation
• Legitimate Interest: When necessary for our business operations

Your Rights Under GDPR

As a data subject, you have the following rights:

Right to Information

You have the right to be informed about how we collect and use your personal data.

Right of Access

You can request a copy of the personal data we hold about you.

Right to Rectification

You can request correction of inaccurate or incomplete personal data.

Right to Erasure ("Right to be Forgotten")

You can request deletion of your personal data under certain circumstances.

Right to Restrict Processing

You can request that we limit how we use your personal data.

Right to Data Portability

You can request a copy of your data in a structured, machine-readable format.

Right to Object

You can object to certain types of processing, including direct marketing.

Data Protection Measures

We implement appropriate technical and organizational measures including:

• Encryption of data in transit and at rest
• Regular security assessments and penetration testing
• Employee training on data protection principles
• Data minimization and purpose limitation
• Regular data protection impact assessments

Data Transfers

When we transfer personal data outside the EU, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.

Exercising Your Rights

To exercise any of your rights under GDPR, please contact our Data Protection Officer at:

Email: [email protected]
Address: 125 Technology Drive, Suite 300, Boston, MA 02210

Supervisory Authority

You have the right to lodge a complaint with a supervisory authority if you believe we have not complied with GDPR requirements.